We are working with a prestigious client who are well known for being exceptional in delivering an aspirational product with a premium level of customer service, facilitating a positive and enjoyable experience.
Building strong relationships with clients is a priority to ensure the process from initial enquires to moving in is managed and made as seamless as possible. Our client has an award winning product with a reputation to match.
We are looking for the right candidate to join the existing team, where they will work across Aberdeen and Aberdeenshire to deliver sales, exceptional customer service, pro-active and clear communication and maintain the strong brand reputation.
Role Responsibilities include
Drive sales by providing a high level of customer engagement, building a strong rapport with potential clients and existing ones.
Develop a comprehensive understanding of products to match clients needs and wants.
Liaise with site managers, colleagues and clients to facilitate a successful working environment.
Day to day Management of development, generating viewings, following up on enquiries and assisting clients on their choices.
Ensure compliance with all process and procedures. Handling internal databases to ensure efficiency and effectiveness.
Provide outstanding service to all clients, ensuring that their customer journey is positive and efficient.
Role Essentials include
Previous proven experience within a targeted and sales driven environment
Flexibility and Willingness to travel between developments.
Ability to work comfortably within a fast paced, sales focused environment
Effective and strong customer relationship skills - able to build a rapport and establish an understanding of Needs and Want
Successful negotiation skills to drive sales and profitability
Strong communication skills within a cross functional environment
The Ability to handle change and re-prioritise to ensure continuity of service
A tenacious and professional approach, being able to handle all challenges that may arise.
To Apply, please send your CV to gilliann@star-recruit.co.uk